Quality Management
Quality management ensures that an organization, product or service is consistent. It has four main components: quality planning, quality control, quality assurance and quality improvement. Quality management is focused not only on product and service quality, but also on the means to achieve it.
Our Clients
This project developed the FNBB service strategy that clearly sets the service standards and “road map” for service excellence. The service strategy is envisioned to inculcate a culture of continuous...